Customer Care

Customer Commitment. It’s at our core

We’re a business that cares. We care about safety, we care about the community, we care about your people and we care about you – the customer.

With over 40,000 users we know how to take care of our customers and we’ve got your back. We recognise the commitment you’re making in us and our system, which is why we have the most comprehensive customer care programme in place.

From the initial set-up through to regular review meetings, we offer a high level of on-going support and guidance, showing passion through action, not talk and words. We’re listeners and learners, we’ll take your problem and find you a solution, and if there isn’t a solution to be found then we’ll create one.

Our promise to you

Our six priorities are core to all that we do, keeping us laser-focused on you, they ensure we deliver from the heart and with passion.

We’ll be there for you with round-the-clock support

We make our services available wherever you are

Everything we do is built for more control, visibility and expediency. Our backstage brilliance enables your compliance, for your peace of mind

We'll see it from your point of view. It’s in our DNA

Passion through action, we love what we do and we want you to as well

No one intends to make mistakes, but if we do, we'll make it right straight away. Everyone likes straight away

Our clients

John BrennanCustomer Care